Urbandi Reviews

Quality and Build: Urbandi products are known for their high quality and sturdy build. Customers praise the solid wood used in their shelves and mantels, which look like solid beams.

Ease of Installation: Many customers find the installation process easy and straightforward. The shelves and mantels come with well-packaged hardware, making it simple to mount them.

Customer Service: Urbandi has received positive feedback for its customer service. They are responsive and willing to resolve issues promptly, such as shipping delays.

Appearance: The products are described as beautiful and rustic, with a natural wood texture that complements various home decor styles.

Value for Money: Customers feel that the products are worth the price, offering good value for the money spent.

Handcrafted Products: Each mantel and shelf is handcrafted in the USA, ensuring unique and high-quality pieces.

Customization: Offers custom orders to fit specific needs, with various sizes and colors available.

Premium Materials: Uses high-quality materials for durability and aesthetic appeal.

Customer Satisfaction: Provides a 100% satisfaction guarantee, reflecting confidence in their products.

Unique Designs: Specializes in unique, one-of-a-kind designs that stand out.

Efficient Production: Custom orders are completed within 3-5 business days.

Strong Values: Emphasizes customer-first approach, attention to detail, and a commitment to quality.

Made in the USA: All products are designed and built in their Cincinnati, Ohio facility, supporting local craftsmanship.

Variety: Offers a range of products including mantels, shelves, tables, and brackets in different styles like distressed, rustic, and contemporary.

Personal Connection: Deep personal connection to their work, ensuring care and dedication in every piece.

Sturdiness Concerns: Some reviewers have noted that the shelves may not be sturdy enough to hold heavy weights, particularly if not mounted into studs.

Mounting Hardware Quality: There have been complaints about the quality of the mounting hardware, such as the J brackets not being sufficient for longer shelves.

Shipping Issues: Some customers have experienced delays in shipping, although Urbandi has been responsive in addressing these issues.

Initial Smell: Some reviewers have mentioned that the products come with a strong smell from the stain finish, which may require additional steps to address.